Privacy Policy

Last updated: December 15, 2023

1. Introduction

British Heritage Holidays ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Payment information for bookings
• Travel preferences and requirements
• Communication history with our team

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our travel services
• Process bookings and payments
• Communicate with you about our services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Information Sharing

We may share your information with:

• Service providers and business partners necessary for trip arrangements
• Payment processors for transaction handling
• Legal authorities when required by law
• Successors in the event of a business transfer

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to processing
• Withdraw consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

9. Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: